FAQs
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Due to the nature of these products, we do not accept returns
All sales are final.
Refunds will not be issued for products that have been opened, used or damaged.
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We ship worldwide using Canada Post. A tracking number is included with the current shipping option and will be emailed shortly after purchase has been made.
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We are no longer responsible for packages once they are in transit. Please contact your local courier if the package has ben lost, stolen or damaged.
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If you need to change your shipping address or your order before your order is shipped, please email hello@lesoak.com.
We’re unable to to redirect orders once they are in transit.